"Great company run by spectacular people!!! They provided a great service, great communication, were clean and made sure the job got done properly. Could not recommend them more!"
"We used Purofirst to fix our bay window in the kitchen in our new house! They communicated very well with us. They did a fantastic job, it looks awesome and they got the work done quickly! We would recommend them to anyone!"
"We had a water loss in our kitchen from the upstairs toilet overflowing. Art responded to our call almost immediately and was out at the house the next day. We had been planning to remodel the kitchen anyways and Purofirst brought our vision to life! We love our new kitchen. The entire team was professional, helpful and readily available for any questions or issues that we had. I would highly recommend this company and would use them again."
"Purofirst is great company; I've had both Kyle and Shane work with my insured's on multiple property related claims. From start to finish, they have kept open communication, and deliver on workmanship. I would recommend this company to anyone within the insurance field, or those who experience a disaster related loss."
"had wind damage on my roof in shelbyville, they were there first thing the next day to tarp the roof and had a new roof within a week, great work and crew, thank you"
"Could not have asked for better service and work. The team that helped us were fast and did the job to perfection. Chase was very responsive and answered all of our questions. Great business and great people."
"Joe Yates, Stacey, Kim, Getty and the rest of the crew made me feel like family, being attentive to even the smallest details and were available to me with all my concerns. Never had a fire before however they walked with me through each step and did their best to make it as easy and educated process as was humanly possible. I couldn't thank all of them enough.They were my solace and guiding light through a very dismal storm."
"I had a fire at one of my rental units. I live out of state and my property managers were awful. If it were not for Richard and his team at purofirst, my entire claim process would have been a nightmare. Everything that you could imagine going wrong happened during my entire claim process. Richard was my only life line and went above and beyond his call of duty. He kept me informed, he always returned my calls that day and he was reliable and cool headed. I honestly felt like Richard was my right hand man in all this. He cared for my property like it was his own. He helped me fight my insurance company, he helped me make hard decisions and met with and let in: delivery people and family members who were helping me with this mess. If there was an issue, Richard took charge. Purofirst should be very thankful to have Richard as a team member. He really made you shine! If your in Louisville ... use Purofirst. No questions asked."
"Purofirst has been amazing in restoring our home after a protein fire. The cleaning team was there daily and was so easy to work with. Thank you Stacy and Art for helping us navigate this process and thank you to Kasaundra for heading the cleaning crew!"
"Purofirst did such a wonderful job on the fire and water damage in my finished basement from the fire department. They kept me well informed on every step and completed the job 15 days ahead of schedule. I was in contact with several people at Purofirst and all were very professional. I would highly recommend this restoration company to anyone. Thank you Purofirst for a job well done."
"Had a Leak a while back and the team came out quickly and my issue was dry ASAP, water crept into the garage, and everything was like new within a week or 2. They guided me through all the insurance details and even met with the adjuster on site to help with my claim. Thank you for helping me!"
"Shane and Purofirst were awesome to work with. I was dealing with a first time homeowners claim on an AC and thousands worth of damage. I called Shane Monday morning and he had his guys out by Monday afternoon drying out the house. The guys were there for hours in 95+ degree heat and never once complained. I was visibly a little shaken by the whole scenario and the guys were so understanding and walked me through the process (a few times). Once I got the AC fixed the painters came back to fix the house and went above and beyond what they needed to do to get me up and running and looking awesome. I had multiple conversations with them about what might look best and they were great to talk through it with. And their work looks awesome. Everyone had my garage code and were constantly in and out with no problems. They were also sweet to my dog which was a huge plus. I hope I never have to call them again, but if I have any issues, I’ll definitely be calling Shane!"
"So impressed with Purofirst. The care that they took in my home, showing me where we had potential water damage and where we were going to be fine. The quick communication and follow through from Davey. Finally the cleanup was just amazing! Special shout out to Sammi and Christian who left my room looking like it was brand new. Couldn't be more pleased."
"Thank you guys so much.... Savannah and her team were punctual and very professional. They took great care with my things. I would highly recommend!!!!"
"We had a great experience with Purofirst. We had a water leak in our bathroom and in our basement. They came out immediately after our insurance company placed the call. After the damage was removed they did a great job of following up with us to inform us of the next steps."
"Mark is excellent to deal with! This company is top notch! They are very honest and professional. They were able to walk me through the restoration process for my roof and additional water damage and I felt very comfortable dealing with them as opposed to the several contractors that had come to my house prior to meeting Mark at Purofirst."
"They came out today and were very polite, respectful and informative. I really like the fact that they are quick neat and organized. Luckily our insurance agent recommended them because they are doing everything you would expect and then some. I am very selective about recommendations for any company and so far these guys are top notch! Looking forward to having everything back to normal and I believe that they will do a better job than anyone else we could have called."